Skip to content

New Ceremony Portal

We are aware of some technical issues affecting our new ceremony portal. Our team is actively working to resolve these as quickly as possible.

In the meantime, please refer to the FAQs below for further information. We will update this page as soon as the issues have been resolved.

We are currently receiving a high volume of calls and emails. Thank you for your patience.

Our new Ceremony Portal has now launched

You can now view and manage your existing ceremony booking online, all in one place. You will receive a welcome email from Gloucestershire Registration Service providing account information and login instructions for your new Ceremony Portal.

Please note, your old account is no longer in use and existing bookings are not affected.

If you would like to make a new booking, our team is happy to help you via phone by calling 01452 425060.

Thank you for your patience and understanding while we introduced these improvements.

You can access your ceremony portal here: Chapter - Your Ceremony Portal

 

What can you do on your Ceremony Portal? 


Once you have booked your registrars for your ceremony within Gloucestershire, you will receive a welcome email from Gloucestershire Registration Service providing account information and login instructions for your new Ceremony Portal. 

Through your Ceremony Portal, you will be able to:

•    View your ceremony booking details 
•    Change your password
•    Book your notices if you currently live within Gloucestershire
•    Make your choices for your ceremony script
•    Notify us of any detail that will help your ceremony run smoothly
•    Pay your ceremony fees

Please note: Ceremony self booking is currently unavailable.
We are reviewing the process to ensure it works effectively for all customers. Existing ceremony bookings are not affected.

 

Ceremony Choices


This is where you submit your promises, vows, readings and other key information for your ceremony.


•    If you already submitted your ceremony choices previously, do not worry — your information has been added to your ceremony script.


•    If you have not yet submitted your choices, you can now complete these through the improved Ceremony Choices feature in your Ceremony Portal.

Notice Appointment Bookings

Gloucestershire Customers Only


•    If you already have notice appointments booked, these remain unchanged.


•    If you still need to book your notices, you can now do this directly through your Ceremony Portal or by visiting gloucestershireregistrationservice.co.uk/planning-your-ceremony/notice-of-marriage-or-civil-partnership/

 

Ceremony Fees


Payments can now be made through your Ceremony Portal.
Please ensure your ceremony fees are paid 3 months before your ceremony date.

If you have any questions relating to your Ceremony Portal, please contact the ceremony team during office hours Monday - Friday 08:30hrs – 16:30hrs on 01452 425060 (option 3) or email ceremony@gloucestershire.gov.uk and we will be happy to help. 

 

 

 

Frequently Asked Questions

Customers will have received an email on Thursday 19th March with the instructions on setting up your new ceremony portal access. Please get in touch with us if you did not receive this email.  

Customers will have received an email on Thursday 19th March with the instructions on setting up your new ceremony portal access. Please get in touch with us if you did not receive this email.  

We are aware of some customers experiencing this issue and we are investigating urgently. Please check the junk/spam and clear your browser cache.

We are aware of some customers experiencing this issue and we are investigating urgently. Please check the junk/spam and clear your browser cache.

We are aware of the issue, please be rest assured that if you have given notice and we have sent you an email to confirm, we have this against your record. We are working to get this updating correctly on your ceremony portal view. 

We are aware of the issue, please be rest assured that if you have given notice and we have sent you an email to confirm, we have this against your record. We are working to get this updating correctly on your ceremony portal view. 

Choices that were submitted on our old booking system will not be visible on your new portal. We have these stored in physical copies ready for the registrar to bring along on your ceremony day. 

Choices that were submitted on our old booking system will not be visible on your new portal. We have these stored in physical copies ready for the registrar to bring along on your ceremony day. 

 

  • Updates will appear on this webpage.
  • Please refer to our frequently asked questions as a first step
  • If you require specific support, please email ceremony@gloucestershire.gov.uk or telephone 01452 425060 

 

  • Updates will appear on this webpage.
  • Please refer to our frequently asked questions as a first step
  • If you require specific support, please email ceremony@gloucestershire.gov.uk or telephone 01452 425060 

We’ve introduced a brand-new online booking system to make arranging your ceremony easier, faster, and more convenient. This includes a new Ceremony Portal and improved ways to view and manage your ceremony details.


We reviewed and modernised our previous system so we can simplify processes, reduce manual steps, and give customers more control through enhanced self service options. These changes are designed to improve your overall experience from the moment you book to the day of your ceremony.

We’ve introduced a brand-new online booking system to make arranging your ceremony easier, faster, and more convenient. This includes a new Ceremony Portal and improved ways to view and manage your ceremony details.


We reviewed and modernised our previous system so we can simplify processes, reduce manual steps, and give customers more control through enhanced self service options. These changes are designed to improve your overall experience from the moment you book to the day of your ceremony.